DEPARTMENT: Operations

LOCATION: Winnipeg, MB & Field

HOURS: Off-Season Monday – Friday, 9 am – 5pm

Field Monday – Friday, 8+ hour days Overtime and/or weekend work as assigned

Break 1 hour unpaid

MANAGER: General Manager

REVIEW PERIOD: Semi-annually

COMPENSATION: Salary (Bi-weekly), health benefits after 3 months of employment

VACATION: 2 weeks

OBJECTIVE:

The Event Logistics Coordinator will leverage strong leadership, organizational, and problem-solving skills in overseeing the efficient setup and dismantling of tents and event infrastructure, working closely with the Assistant Event Logistics Coordinator ensuring safety compliance, client satisfaction, and operational excellence while optimizing resources and maintaining high standards of quality and professionalism.

CORE DUTIES:

• Follow all Pinnacle Event Rentals’ Culture, Safety and Policies
• Manage and work with Warehouse Manager, Event Supervisors, Event Technicians and Event Associates on training, needs and education
• Schedule, coordinate and manage installation teams, assigning tasks, monitoring performance, and ensuring adequate staffing for each project
• Supervise and act as the on-site liaison between the company and clients, ensuring their expectations are met and addressing any issues that arise as required
• Plan, discuss and implement customer needs in coordination with the Project Coordinator, Rental Coordinator and/or Assistant Event Logistics Coordinator regarding event set up, breakdown or maintenance
• Implement solution options when there are discrepancies in inventory, issues in the field, missing items, new inventory, retired inventory, safety concerns, improper field loading, as well as any truck/trailer concerns
• Ensure all team members adhere to safety standards including PPE usage, safe working practices and completing Job Safety Analysis daily
• Discipline and do a corrective action plan with any employee that break Pinnacle Event Rentals company policies and procedures
• Conduct in-person interviews with new applicants

RESPONSIBILITIES:

• Complete understanding of the parts, tools, fittings, components, mechanics, wind load ratings, accessories and ballasting/tie down methods directly associated with tents, canopies, and structures
• Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations
• A clear understanding of proper equipment naming terminology
• Assure all projects have been completed, and if an issue may arise, work to problem solve with resources available
• Ability to communicate clearly and effectively with clients and team
• Ability to troubleshoot and problem solve
• Ensure safety checks of vehicles/trailers are completed on a daily basis
• Communicate with primary leadership if a project is running behind schedule
• Supervise up to several groups of Pinnacle Event Rentals Personnel
• Ensure project efficiency by managing time, resources, and personnel to complete event installations and dismantling on schedule and within budget
• Maintain client satisfaction by ensuring the quality of services meets or exceeds client expectations, handling any issues promptly and professionally
• Oversee and evaluate the performance of Event Crews, providing feedback, training, or disciplinary action as needed
• Identify areas for process improvement and implement solutions.
• Monitor field equipment performance and coordinate maintenance.

EXPECTATIONS:

• Proficient in completing installation, removal and maintenance of all tents, canopies, and structures
• Proficient in completing installation and removal of trade show rentals
• Proficient in completing installation and removal of decor rentals
• Lead, motivate, and effectively manage installation crews, ensuring clear communication, collaboration, and accountability
• Maintain a professional and client-focused attitude, ensuring customer needs are met and expectations are exceeded
• Must adhere to Pinnacle Event Rentals’ policy as outlined in the Employee Handbook
• Ability to work under pressure and to perform with quality
• Drive and operate Pinnacle Event Rentals vehicles following and observing all provincial and federal rules and regulations
• Show flexibility in handling changing job requirements, such as last-minute changes to project scope, unexpected site conditions, or staffing adjustments
• Regularly communicate progress and potential issues to clients, primary management, and team members to ensure everyone is aligned
• Demonstrate a commitment to improving processes, training crew members, and identifying areas for operational enhancement
• Fieldwork may include multi-day installations, out of area/out of town travel, with overnight stays
• Maintain an organized workspace/job field
• Ability to attend industry training events locally, nationally and/or internationally with overnight stays up to 5 days

QUALIFICATIONS:

• Must complete any training assigned
• Proven experience in a leadership role is required
• Maintain and carry a valid Manitoba Class 5 Full or higher drivers license
• Ability to confidently hook, unhook, back up and haul hitch trailers up to 32’ long
• Physical ability to lift/carry 50lbs
• Ability to operate all Pinnacle Event Rentals machinery and rented equipment
• Ability to read and speak English
• Proficient in the Google Suite

DISCLAIMER:

This position, defined as the Event Logistics Coordinator, may encompass the responsibilities of other positions within the Sales & Operations department. Those undefined responsibilities will be under the direction and supervision of the department management. If directed, the expectations, as listed for this position, will always remain active.

Job Types: Full-time, Permanent

Pay: $50,000.00-$65,000.00 per year

Benefits:

• Company events
• Dental care
• Paid time off
• Vision care

Experience:

• Event: 1 year (preferred)

Licence/Certification:

• Driving Licence (required)
• Work Location: In person

OBJECTIVE: 

The Warehouse Manager will leverage strong leadership, organizational, and problem-solving skills in overseeing the efficient processing and preparing of inventory within the warehouse,  working closely with the Operations Manager ensuring safety compliance, client satisfaction, and operational excellence while optimizing resources and maintaining high standards of quality and professionalism. 

CORE DUTIES: 

• Follow all Pinnacle Event Rentals’ Culture, Safety and Policies
• Manage and work with both Eventwares and Infrastructure Supervisors, Technicians and Apprentices on training, needs and education
• Schedule, coordinate and manage warehouse teams, assigning tasks, monitoring performance, and ensuring adequate staffing for each project
• Supervise and act as the on-site liaison between the company and clients, ensuring their expectations are met and addressing any issues that arise as required
• Plan, discuss and implement customer needs in coordination with the Operations Manager regarding event set up, breakdown or maintenance requirements
• Implement solution options when there are discrepancies in inventory, missing items, damaged items, new inventory, retired inventory, safety concerns, improper loading, as well as any truck/trailer concerns
• Ensure all team members adhere to safety standards including PPE usage, safe working practices and completing safety analysis’ as necessary
• Discipline and do a corrective action plan with any employee that break Pinnacle Event Rentals company policies and procedures
• Conduct in-person interviews with new applicants

RESPONSIBILITIES: 

• Complete understanding of the materials, styles and maintenance requirements of linens, dishware and decor.
• Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations
• A clear understanding of proper inventory and equipment naming terminology
• Assure all orders have been fulfilled, and if an issue may arise, work to problem solve with resources available
• Ability to communicate clearly and effectively with clients and team
• Ability to troubleshoot and problem solve
• Oversee consumable inventory tracking and ordering to ensure budget expectations are met
• Communicate with Leadership if an order is running behind schedule
• Supervise up to several groups of Pinnacle Event Rentals Personnel
• Ensure project efficiency by managing time, resources, and personnel to complete order fulfillment on schedule and within budget
• Maintain client satisfaction by ensuring the quality of services meets or exceeds client expectations, handling any issues promptly and professionally
• Oversee and evaluate the performance of Eventwares and Infrastructure team members, providing feedback, training, or disciplinary action as needed
• Handle customer inquiries or complaints related to warehouse operations
• Identify areas for process improvement and implement solutions.

EXPECTATIONS:

• Proficient in the preparing, maintaining and storing of eventwares inventory
• Proficient in the preparing, maintaining and storing of infrastructure inventory
• Proficient in the preparing, maintaining and storing of vinyl inventory
• Lead, motivate, and effectively manage warehouse crews, ensuring clear communication, collaboration, and accountability
• Maintain a professional and client-focused attitude, ensuring customer needs are met and expectations are exceeded
• Must adhere to Pinnacle Event Rentals’ policy as outlined in the Employee Handbook
• Ability to work under pressure and to perform with quality
• Drive and operate Pinnacle Event Rentals vehicles following and observing all provincial and federal rules and regulations
• Show flexibility in handling changing job requirements, such as last-minute changes to project scope, unexpected conditions, or staffing adjustments
• Regularly communicate progress and potential issues to clients, primary leadership, and team members to ensure everyone is aligned
• Demonstrate a commitment to improving processes, training crew members, and identifying areas for operational enhancement
• Maintain an organized workspace/warehouse
• Ability to attend industry training events locally, nationally and/or internationally with overnight stays up to 5 days

QUALIFICATIONS:

• Must complete any training assigned
• Proven experience in a leadership role is required
• Maintain and carry a valid Manitoba Class 5 Full or higher drivers license
• Ability to confidently hook, unhook, back up and haul hitch trailers up to 32’ long
• Physical ability to lift/carry 50lbs
• Ability to operate all Pinnacle Event Rentals machinery and rented equipment
• Ability to read and speak English
• Proficient in the Google Suite

  Think you would be a good fit? Reach out to Resume@pinnacleeventrentals.ca!

OBJECTIVE: 

The Operations Manager will leverage strong leadership, organizational, and problem-solving skills in overseeing the efficient setup and dismantling of tents and event infrastructure,  working closely with the Assistant Operations Manager ensuring safety compliance, client satisfaction, and operational excellence while optimizing resources and maintaining high standards of quality and professionalism. 

CORE DUTIES: 

• Follow all Pinnacle Event Rentals’ Culture, Safety and Policies
• Manage and work with Assistant Operations Manager, Event Supervisors, Event Technicians and Event Associates on training, needs and education
• Schedule, coordinate and manage installation teams, assigning tasks, monitoring performance, and ensuring adequate staffing for each project
• Supervise and act as the on-site liaison between the company and clients, ensuring their expectations are met and addressing any issues that arise as required
• Plan, discuss and implement customer needs in coordination with the Project Coordinator, Rental Coordinator and/or Assistant Operations Manager regarding event set up, breakdown or maintenance
• Implement solution options when there are discrepancies in inventory, issues in the field, missing items, new inventory, retired inventory, safety concerns, improper field loading, as well as any truck/trailer concerns
• Ensure all team members adhere to safety standards including PPE usage, safe working practices and completing Job Safety Analysis daily
• Discipline and do a corrective action plan with any employee that break Pinnacle Event Rentals company policies and procedures
• Conduct in-person interviews with new applicants

RESPONSIBILITIES: 

• Complete understanding of the parts, tools, fittings, components, mechanics, wind load ratings, accessories and ballasting/tie down methods directly associated with tents, canopies, and structures
• Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations
• A clear understanding of proper equipment naming terminology
• Assure all projects have been completed, and if an issue may arise, work to problem solve with resources available
• Ability to communicate clearly and effectively with clients and team
• Ability to troubleshoot and problem solve
• Ensure safety checks of vehicles/trailers are completed on a daily basis
• Communicate with primary leadership if a project is running behind schedule
• Supervise up to several groups of Pinnacle Event Rentals Personnel
• Ensure project efficiency by managing time, resources, and personnel to complete event installations and dismantling on schedule and within budget
• Maintain client satisfaction by ensuring the quality of services meets or exceeds client expectations, handling any issues promptly and professionally
• Oversee and evaluate the performance of Event Crews, providing feedback, training, or disciplinary action as needed
• Identify areas for process improvement and implement solutions.
• Monitor field equipment performance and coordinate maintenance.

EXPECTATIONS:

• Proficient in completing installation, removal and maintenance of all tents, canopies, and structures
• Proficient in completing installation and removal of trade show rentals
• Proficient in completing installation and removal of decor rentals
• Lead, motivate, and effectively manage installation crews, ensuring clear communication, collaboration, and accountability
• Maintain a professional and client-focused attitude, ensuring customer needs are met and expectations are exceeded
• Must adhere to Pinnacle Event Rentals’ policy as outlined in the Employee Handbook
• Ability to work under pressure and to perform with quality
• Drive and operate Pinnacle Event Rentals vehicles following and observing all provincial and federal rules and regulations
• Show flexibility in handling changing job requirements, such as last-minute changes to project scope, unexpected site conditions, or staffing adjustments
• Regularly communicate progress and potential issues to clients, primary management, and team members to ensure everyone is aligned
• Demonstrate a commitment to improving processes, training crew members, and identifying areas for operational enhancement
• Fieldwork may include multi-day installations, out of area/out of town travel, with overnight stays
• Maintain an organized workspace/job field
• Ability to attend industry training events locally, nationally and/or internationally with overnight stays up to 5 days

QUALIFICATIONS:

• Must complete any training assigned
• Proven experience in a leadership role is required
• Maintain and carry a valid Manitoba Class 5 Full or higher drivers license
• Ability to confidently hook, unhook, back up and haul hitch trailers up to 32’ long
• Physical ability to lift/carry 50lbs
• Ability to operate all Pinnacle Event Rentals machinery and rented equipment
• Ability to read and speak English
• Proficient in the Google Suite

  Think you would be a good fit? Reach out to Resume@pinnacleeventrentals.ca!

OBJECTIVE: 

To oversee and execute field operations with a focus on efficiency and quality by overseeing event setups, coordinating with clients, and leading a crew to deliver exceptional experiences. This role requires a hands-on leader with excellent organizational and communication skills to ensure client satisfaction, meet timelines, and manage the setup crew effectively.

RESPONSIBILITIES:

• Follow all Pinnacle Event Rentals’ Culture, Safety and Policies
• Oversee the setup and breakdown of events as scheduled to ensure accuracy, quality, and timeliness.
• Double-check orders for completeness and accuracy before release.
• Conduct final checks to ensure the event space meets company standards before handoff to the client.
• Serve as the on-site point of contact for clients and team members, addressing questions or concerns promptly and professionally.
• Supervise and direct the setup crew, ensuring team members understand their roles and responsibilities.
• Delegate tasks effectively to meet deadlines and maintain efficiency.
• Ensure adherence to workplace safety standards and procedures.
• Conduct regular safety audits and inspections.
• Ensure compliance with regulatory requirements and company policies.

• Identify areas for process improvement and implement solutions.
• Monitor equipment performance and coordinate maintenance with the Operations Manager.
• Assist in training team members on safety procedures and position responsibilities.
• Conduct performance evaluations and provide feedback to team members.
• Work with the Operations Manager to monitor and manage operations budgets and resource allocation.
• Ensure proper documentation of incidents and resolutions.
• Liaise with leadership to meet operational goals.

EXPECTATIONS:

• Proficient in the set up and take down of all styles of tents and their accessories (with training).
• Proficient in the set up and take down of trade shows and their accessories (with training).
• Proficient in the set up and take down of event decor (with training).
• Complete understanding of the parts, tools, fittings, components, mechanics, wind load ratings, accessories and ballasting/tie down methods directly associated with tents, canopies, and structures.
• Lead, motivate, and effectively supervise the field team, ensuring clear communication, collaboration, and accountability
• Research the events industry for new products to try and processes to implement
• Maintain a professional and client-focused attitude, ensuring client needs are met and expectations are exceeded
• Must adhere to Pinnacle Event Rentals’ policy as outlined in the Employee Handbook
• Ability to work under pressure and to perform with quality
• Drive and operate Pinnacle Event Rentals vehicles and equipment following and observing all provincial and federal rules and regulations
• Show flexibility in handling changing job requirements, such as last-minute changes to project scope, unexpected site conditions, or staffing adjustments
• Regularly communicate progress and potential issues to leadership and team members to ensure everyone is aligned
• Demonstrate a commitment to improving processes, training crew members, and identifying areas for operational enhancement
• Maintain an organized workspace/worksite
• Attend and actively participate in weekly leadership meetings

QUALIFICATIONS:

• Must complete any training assigned
• Proven experience in a leadership role is required
• Maintain and carry a valid Manitoba Class 5 Full or higher drivers license
• Ability or ability to learn to confidently hook, unhook, back up and haul hitch trailers up to 32’ long. 
• Physical ability to lift and move heavy objects (up to 50 lbs).
• Ability to operate all Pinnacle Event Rentals machinery and rented equipment
• Ability to read and speak English
• Proficient in the Google Suite

Think you would be a good fit? Send your resume to shonah@pinnacleeventrentals.ca!

OBJECTIVE: 

To oversee and execute warehouse operations with a focus on efficiency and quality, ensuring orders are accurately prepared for delivery or will-call pickup in our eventwares (table top rentals) department. Responsibilities include laundry and dishwashing to maintain cleanliness and readiness of rental products, performing quality assurance checks to uphold standards, and managing the maintenance and care of rental inventory to maximize product longevity and client satisfaction.

RESPONSIBILITIES:

• Accurately pull, pack, and prepare orders for delivery and will-call pickups.
• Double-check orders for completeness and accuracy before release.
• Operate commercial laundry and dishwashing equipment to clean linens, dishware, and utensils.
• Inspect and audit cleaned items for stains, damage, or wear and take corrective action as needed.
• Ensure adherence to workplace safety standards and procedures.
• Conduct regular safety audits and inspections.
• Ensure compliance with regulatory requirements and company policies.

• Oversee the client’s  will-call experience.
• Handle customer inquiries or complaints related to eventwares operations.
• Identify areas for process improvement and implement solutions.
• Monitor equipment performance and coordinate maintenance.
• Streamline workflows to improve order fulfillment times.
• Oversee daily warehouse operations to ensure efficiency and productivity.
• Manage the receipt, processing, storage and dispatch of rentals.
• Implement and monitor inventory control systems to reduce loss and damage.
• Supervise warehouse staff, including assigning tasks and assisting in scheduling shifts.
• Train and mentor team members on safety protocols and operational procedures.
• Conduct performance evaluations and provide feedback to team members.
• Maintain accurate records of inventory, rentals, damages, and adjustments.
• Work with the Assistant Operations Manager to monitor and manage warehouse budgets and resource allocation.
• Ensure proper documentation of incidents and resolutions.
• Liaise with logistics, procurement, and sales teams to meet operational goals.
• Prepare and present operational reports to management.

EXPECTATIONS:

• Proficient in the processing, maintenance and picking of eventwares (with training).
• Lead, motivate, and effectively supervise the eventwares team, ensuring clear communication, collaboration, and accountability
• Research the events industry for new products to try and processes to implement
• Maintain a professional and client-focused attitude, ensuring customer needs are met and expectations are exceeded
• Must adhere to Pinnacle Event Rentals’ policy as outlined in the Employee Handbook
• Ability to work under pressure and to perform with quality
• Drive and operate Pinnacle Event Rentals vehicles and equipment following and observing all provincial and federal rules and regulations
• Show flexibility in handling changing job requirements, such as last-minute changes to project scope, unexpected site conditions, or staffing adjustments
• Regularly communicate progress and potential issues to leadership and team members to ensure everyone is aligned
• Demonstrate a commitment to improving processes, training crew members, and identifying areas for operational enhancement
• Maintain an organized workspace
• Attend and actively participate in weekly leadership meetings

QUALIFICATIONS:

• Must complete any training assigned
• Proven experience in a leadership role is required
• Maintain and carry a valid Manitoba Class 5 Full or higher drivers license
• Ability or ability to learn to confidently hook, unhook, back up and haul hitch trailers up to 32’ long. 
• Physical ability to lift and move heavy objects (up to 50 lbs).
• Ability to operate all Pinnacle Event Rentals machinery and rented equipment
• Ability to read and speak English
• Proficient in the Google Suite
  
  Think you would be a good fit? Send your resume to resume@pinnacleeventrentals.ca!

OBJECTIVE: 

To execute warehouse operations with a focus on efficiency and quality, ensuring orders are accurately prepared for delivery or will-call pickup in our eventwares (table top rentals) department. Responsibilities include laundry and dishwashing to maintain cleanliness and readiness of rental products, preparing orders to maximize product longevity and interacting with pick-up clients to ensure order accuracy and client satisfaction.

RESPONSIBILITIES:

• Accurately pull, pack, and prepare orders for delivery and will-call pickups.
• Double-check orders for completeness and accuracy before release.
• Operate commercial laundry and dishwashing equipment to clean linens, dishware, and utensils.
• Inspect cleaned items for stains, damage, or wear and take corrective action as needed.
• Greet clients picking up orders and ensure a smooth and professional experience.
• Verify order details with clients and assist with loading as necessary.
• Inspect all rental products before and after use to ensure quality standards are met.
• Perform routine maintenance and minor repairs on equipment as required.
• Organize and maintain inventory storage for easy access and optimal use of space.
• Track and report damaged or missing inventory items for replacement or repair.
• Maintain a clean, organized, and safe work environment in all warehouse areas.
• Assist in receiving, unloading, and storing incoming inventory.

EXPECTATIONS:

• Advanced knowledge in the processing, maintenance and picking of eventwares with minimal guidance ( training provided).
• Strong attention to detail with a focus on quality and accuracy.
• Ability to operate cleaning and maintenance equipment (training provided).
• Good organizational skills and ability to manage multiple tasks.
• Maintain a professional and client-focused attitude, ensuring customer needs are met and expectations are exceeded.
• Must adhere to Pinnacle Event Rentals’ policy as outlined in the Employee Handbook.
• Ability to work under pressure and to perform with quality.
• Show flexibility in handling changing job requirements, such as last-minute changes to project scope, unexpected site conditions, or staffing adjustments
• Regularly communicate progress and potential issues to leadership and team members to ensure everyone is aligned

QUALIFICATIONS:

• Must be willing to complete any training assigned.
• Maintain and carry a valid Manitoba Class 5 Full or higher drivers license (preferred but not mandatory).
• Physical ability to lift and move heavy objects (up to 50 lbs).
• Ability to read and speak in English.

  Think you would be a good fit? Send your resume to resume@pinnacleeventrentals.ca!

OBJECTIVE: 

To oversee and execute field operations with a focus on efficiency and quality by overseeing event setups, coordinating with clients, and leading a crew to deliver exceptional experiences. This role requires a hands-on leader with excellent organizational and communication skills to ensure client satisfaction, meet timelines, and manage the setup crew effectively.

RESPONSIBILITIES:

• Follow all Pinnacle Event Rentals’ Culture, Safety and Policies
• Oversee the setup and breakdown of events as scheduled to ensure accuracy, quality, and timeliness.
• Double-check orders for completeness and accuracy before release.
• Conduct final checks to ensure the event space meets company standards before handoff to the client.
• Serve as the on-site point of contact for clients and team members, addressing questions or concerns promptly and professionally.
• Supervise and direct the setup crew, ensuring team members understand their roles and responsibilities.
• Delegate tasks effectively to meet deadlines and maintain efficiency.
• Ensure adherence to workplace safety standards and procedures.
• Conduct regular safety audits and inspections.
• Ensure compliance with regulatory requirements and company policies.

• Identify areas for process improvement and implement solutions.
• Monitor equipment performance and coordinate maintenance with the Operations Manager.
• Assist in training team members on safety procedures and position responsibilities.
• Conduct performance evaluations and provide feedback to team members.
• Work with the Operations Manager to monitor and manage operations budgets and resource allocation.
• Ensure proper documentation of incidents and resolutions.
• Liaise with leadership to meet operational goals.

EXPECTATIONS:

• Proficient in the set up and take down of all styles of tents and their accessories (with training).
• Proficient in the set up and take down of trade shows and their accessories (with training).
• Proficient in the set up and take down of event decor (with training).
• Complete understanding of the parts, tools, fittings, components, mechanics, wind load ratings, accessories and ballasting/tie down methods directly associated with tents, canopies, and structures.
• Lead, motivate, and effectively supervise the field team, ensuring clear communication, collaboration, and accountability
• Research the events industry for new products to try and processes to implement
• Maintain a professional and client-focused attitude, ensuring client needs are met and expectations are exceeded
• Must adhere to Pinnacle Event Rentals’ policy as outlined in the Employee Handbook
• Ability to work under pressure and to perform with quality
• Drive and operate Pinnacle Event Rentals vehicles and equipment following and observing all provincial and federal rules and regulations
• Show flexibility in handling changing job requirements, such as last-minute changes to project scope, unexpected site conditions, or staffing adjustments
• Regularly communicate progress and potential issues to leadership and team members to ensure everyone is aligned
• Demonstrate a commitment to improving processes, training crew members, and identifying areas for operational enhancement
• Maintain an organized workspace/worksite
• Attend and actively participate in weekly leadership meetings

QUALIFICATIONS:

• Must complete any training assigned
• Proven experience in a leadership role is required
• Maintain and carry a valid Manitoba Class 5 Full or higher drivers license
• Ability or ability to learn to confidently hook, unhook, back up and haul hitch trailers up to 32’ long. 
• Physical ability to lift and move heavy objects (up to 50 lbs).
• Ability to operate all Pinnacle Event Rentals machinery and rented equipment
• Ability to read and speak English
• Proficient in the Google Suite
  
  Think you would be a good fit? Send your resume to resume@pinnacleeventrentals.ca!

OBJECTIVE: 

To execute field operations with a focus on efficiency and quality. Responsibilities include participating in event set ups, tear downs, performing deliveries, operating equipment, 

maintaining cleanliness and quality of rental items and performing quality assurance checks to uphold standards and ensure client satisfaction.

RESPONSIBILITIES:

• Follow all Pinnacle Event Rentals’ Culture, Safety and Policies
• Perform the setup, breakdown and delivery of events as scheduled to ensure accuracy, quality, and timeliness.
• Double-check orders for completeness and accuracy before release.
• Conduct final checks to ensure the event space meets company standards before handoff to the client.
• Serve as the on-site point of contact for clients and team members if a supervisor is not available, addressing questions or concerns promptly and professionally.
• Supervise and direct the setup crew if a supervisor is not available, ensuring team members understand their roles and responsibilities.
• Complete delegated tasks effectively to meet deadlines and maintain efficiency.
• Ensure adherence to workplace safety standards and procedures.
• Ensure compliance with regulatory requirements and company policies.

• Identify areas for process improvement and implement solutions.
• Monitor equipment performance and report needed maintenance to the Operations Manager.

EXPECTATIONS:

• Proficient in the set up and take down of all styles of tents and their accessories with minimal guidance (training provided).
• Proficient in the set up and take down of trade shows and their accessories with minimal guidance (training provided).
• Proficient in the set up and take down of event decor with minimal guidance (training provided).
• Advanced understanding of the parts, tools, fittings, components, mechanics, wind load ratings, accessories and ballasting/tie down methods directly associated with tents, canopies, and structures.
• Lead, motivate, and effectively supervise the field team, ensuring clear communication, collaboration, and accountability when a supervisor is not present
• Maintain a professional and client-focused attitude, ensuring client needs are met and expectations are exceeded
• Must adhere to Pinnacle Event Rentals’ policy as outlined in the Employee Handbook
• Ability to work under pressure and to perform with quality
• Drive and operate Pinnacle Event Rentals vehicles and equipment following and observing all provincial and federal rules and regulations
• Show flexibility in handling changing job requirements, such as last-minute changes to project scope, unexpected site conditions, or staffing adjustments
• Regularly communicate progress and potential issues to leadership and team members to ensure everyone is aligned
• Demonstrate a commitment to improving processes, guiding crew members, and identifying areas for operational enhancement
• Maintain an organized workspace/worksite

QUALIFICATIONS:

• Must complete any training assigned
• Proven experience in a leadership role is required
• Maintain and carry a valid Manitoba Class 5 Full or higher drivers license
• Ability or ability to learn to confidently hook, unhook, back up and haul hitch trailers up to 32’ long. 
• Physical ability to lift and move heavy objects (up to 50 lbs).
• Ability to operate all Pinnacle Event Rentals machinery and rented equipment
• Ability to read and speak English
  
  Think you would be a good fit? Send your resume to resume@pinnacleeventrentals.ca!