Position open: October 23rd, 2023

Position close: November 2nd, 2023

Start date: November 20th, 2023

Brief Description

As the Assistant Operations Manager at Pinnacle, you’ll be at the heart of our mission to create seamless, unforgettable experiences for our clients. You’ll collaborate directly with our Operations Manager, taking charge of the dynamic world of event logistics. Your role will encompass leading a dedicated warehouse crew, ensuring our rental orders are executed flawlessly. You’ll also supervise talented crews responsible for tent, inflatable, and decor setups, adding your unique touch to each event. Beyond that, you’ll be the driving force behind our day-to-day operations, contributing to the success of our ever-evolving business. If you’re ready to be a part of something extraordinary and make a real impact in the events industry, join us and help us reach new heights

Who Are We?

Pinnacle was born in early 2019 as a complimentary company to Limitless Events (formally Tag Em Entertainment). Our goal was to expand our offering for fairs, festivals and large events by providing both infrastructure and entertainment.

Since then, we have added to our inventory significantly by purchasing another tent company in January 2020, a luxury portable washroom company in May 2020, and now a decor company in November 2020 to even further our offering as a full-service event rental company. With no end to expanding in sight, we are looking to welcome an Assistant Operations Manager to the Pinnacle Family. Think you are a good fit?

Tasks

• Supporting Operations Management: Work closely with the Operations Manager to assist in planning, coordinating, and overseeing various operational activities.
• Staff Supervision: Supervising and managing operational staff, including scheduling, training, and performance management.
• Process Improvement: Identify areas for process improvement and implementing operational best practices to increase efficiency and productivity.
• Inventory Management: Manage inventory levels to ensure that products or materials are available when needed while minimizing excess or obsolete stock.
• Quality Control: Ensure that products and services meet quality standards while identifying and resolving quality issues.
• Data Analysis: Analyze operational data and performance metrics to make informed decisions and drive improvements.
• Safety Compliance: Ensure that safety protocols and regulations are followed in the workplace to maintain a safe working environment.
• Customer Service: Oversee customer service operations to ensure that customer inquiries and concerns are addressed promptly and professionally.
• Project Management: Manage and oversee specific projects related to operations, such as process redesign, facility expansions, or equipment upgrades.
• Communication: Facilitate communication between different departments and teams within the organization to ensure a smooth flow of information and resources.
• Training and Development: Support the training and development of operational staff to enhance their skills and knowledge.
• Problem Solving: Address operational challenges, troubleshoot issues, and find practical solutions to keep operations running smoothly.

Qualifications and Requirements

• Ability to work effectively in a team setting but also work productively on your own.
• Be self motivated and task oriented.
• Ability to abide by deadlines in an organized and professional manner.
• Be self motivated and task oriented.
• Flexibility to work evenings and weekends, if necessary.
• Have proven leadership experience. 
• Strong organizational and interpersonal skills are required.
• Ability to lift 50 lbs comfortably and be on your feet and moving for 8+ hours.
• Class 5 license is mandatory, experience in pulling hitch trailers is considered an asset but not required. Training is available. 
• The ability to perform under high stress situations in a calm and effective manner is a must. 

Why Work with Us?

Join our exciting world of events and become part of an extraordinary journey! At Pinnacle Event Rentals, we don’t just execute events; we create unforgettable experiences that leave lasting memories. We offer a vibrant, innovative work environment where your creativity and passion for events are not just encouraged, they’re celebrated. Our commitment to excellence, continuous learning, and a culture of collaboration in the events industry sets us apart. If you’re ready to bring your skills to the next level, embrace growth, and make a real impact in the world of events, this is the place for you. Come be a part of the future of event management – join us today!

How Do You Apply?

Send your resume and references to shonah@pinnacleeventrentals.ca. We thank all those who are interested in the position, however, only those selected for an interview will be contacted.

Position open: October 23rd, 2023

Position close: November 2nd, 2023

Start date: November 20th, 2023